IRUN Ltd

Steve Darnell 42-45 Boston House Grove Technology Park Wantage Oxfordshire OX12 9FF
01865920003
Staff: 20
Clients: ≈250
Feedback received from 203 people
100% would recommend this business.
Performance Overview
Delivered as promised
4.8
96%
Good value for money
4.65
93%
Considerate and helpful
4.95
99%
Quality of communication
4.8
96%
Overall
4.8
96%
More Feedback
Leave Feedback
Services
Case Studies
About Us
Contact
We've been with IRUN for what must be about 10 years now. We used to have a very basic site which IRUN replaced for us and we've found them to be much better than our previous supplier. The website IRUN built for us runs nicely and they also handle our emails. The good thing is it all works and if there is ever a problem I can just phone them up and they'll sort it out for me. Any instructions are easy to follow and the staff are very good, they don't baffle us with science. IRUN are good at what they do.
Company Comment:Hi Tim, thank you from all the team at IRUN for your fantastic feedback. We are thrilled to hear that you are happy with the service and look forward to continuing to work with you on developing your website for many more years to come. Best wishes, Jenny
Name:Tim Mahoney
Town:Newbury
Date:03/11/2016
100%
20
IRUN designed our website for us and we found the process really easy. It's been up for a year now and is working well. We'd had a website in the past but it had become outdated so we wanted to start fresh with a new site. The customer service has been really good. IRUN have given great advice and support and Daniel in particular was very helpful.
Company Comment:Hi Lara, thank you very much for your fantastic feedback, I will pass your comments onto the rest of the team. We hope that you are enjoying the benefits of having a content manageable website and if you ever require any further assistance in how to keep it updated, please don't hesitate to contact us. Kind regards, Jenny
Name:Lara Swan
Town:Worthing
Date:27/10/2016
100%
20
They're situated across the road which is ideal and they're always on the end of the phone. They always get back to me quickly and are very helpful. I've been with IRUN for 4-5 years now and have never had any problems.
Company Comment:Hi Karen, thank you for taking the time to let us know your feedback. We particularly value your comments in regards to the email marketing system, this system is provided to us by a third party so it is always useful for us to evaluate the efficiency of this service and if there is anything we need to communicate to the supplier about. I believe Steve (our MD) has already been in contact with you to discuss alternative ways we can help Arrogen with our feedback and referral process. We look forward to continuing our work with you for many more years to come. Best wishes, Jenny
Name:Karen Schembri
Town:Wantage
Date:27/10/2016
75%
15
Daniel is very professional, matter of fact and clearly understands business needs. He is very clear in his communication and a first rate Account Manager.
Name:Peter Holland
Company:Arkevista
Town:Corsham
Date:21/04/2016
65%
13
The speed of set-up and implementation was most striking to me. Everybody was very helpful and technical support was very good at all levels - Jenny was particularly good.
Company Comment:Hi Peter, thank you very much for your great feedback. We appreciate your comments and please do let us know if there is anything else we can do to help support your online marketing. Kind regards, Jenny
Name:Peter Lisney
Company:Camrox
Town:Southampton
Date:14/04/2016
100%
20
There was quite a lot of personal interaction with IRUN, they are all fairly pleasant and you always get a cup of tea at the meetings!
Company Comment:Hi Steve, thank you very much for taking the time to provide us with your feedback, we really appreciate your comments and take all responses into consideration. We aim to provide a friendly, personal service to all of our customers and we are continually looking at ways we can improve our service, particularly in how we can improve the efficiency of our development process and reduce waiting times. If you have any queries in future (or want to pop in for another cup of tea!) then please don't hesitate to get in touch with us. Best wishes, Jenny
Name:Steve Thomas
Company:Wireless Works
Town:Oxford
Date:13/04/2016
85%
17
IRUN were very good, prompt and efficient and we were very pleased with them. I can't think of any improvement suggestions other than just to keep up the good work!
Company Comment:Hi Nora, thank you for your fantastic feedback. I will let the team know that you were happy with the service received. If you have any queries in future, please do not hesitate to contact us. Kind regards, Jenny
Name:Nora Cowdery
Company:Furnital
Town:Wellingborough
Date:13/04/2016
100%
20
IRUN provide a quick and efficient service. We had the meeting and within two days the website was ready to go.
Company Comment:Hi Mark, thank you providing us with your feedback. We are thrilled to hear that you would recommend IRUN's website development and hosting services. We look forward to continuing our work with you in future and in helping you to develop your presence online. Kind regards, Jenny
Name:Mark Lewis
Company:Somerset Wagon
Town:Radstock
Date:08/04/2016
IRUN took over from his previous web designer and host so made sure that his web site was still active, important for any business.
Name:Richard Jones
Company:Dial a Mattress
Town:Shrewsbury
Date:11/01/2016
Incredibly well explained without getting into too much detail, I think it was exactly what we needed to start, very impressed. Thanks Dan
Company Comment:Hi Oliver, thank you for your feedback. I have passed your comments regarding the training onto Daniel. If we can do anything else to be of assistance, then please don't hesitate to get in touch. Kind regards, Jenny
Name:Oliver Bernard
Job Title:Director
Company:Local Pages Ltd
Town:Bristol
Date:11/12/2015
100%
20

Pages

Your contact details are not disclosed to any third party and will only be used to verify that your feedback is genuine.
Your Details
Please enter your details, this helps us to ensure that all feedback is genuine.
Optional Fields
Where possible, please complete these optional fields as this will further enhance your feedback.
Enhanced Review
CAPTCHA
Please fill in the question below to prove you are a real person and not a computer Thank you.
In addition to building our website we attended a free online seminar on search engine optimisation. We found the session very interesting and useful, and explained the subject in readily understandable language. We certainly feel that such training is a real value-added service.
Name:Tony Hobbs
Job Title:Managing Director
Sector:Accountants
Company:Chapman Robinson & Moore
Town:Oxford
Date:09/04/2014
100%
20
Service(s) Provided: Internet Marketing, Online Marketing, Website Development, -
Show / Hide Case Study

We had for some time been concerned that our existing website did not properly reflect the professional image we wished to portray, and was of little practical use to us as a marketing tool due to the lack of control we had over it.

We had looked at various options to rectify this but the all seemed expensive in terms of both time and money in relation to the benefit we would get back. A big issue for us was also to have control of our own site, which many of the options we looked at simply did not allow. We then met with Steve Darnell of IRUN and although we are actually discussing a separate business issue, the IRUN concept came up during conversation.

We were initially sceptical, given our lack of success to date in finding a solution, but it soon appeared that this could actually be exactly what we had been looking for. Steve kindly gave me a trial of the product and we were very impressed at just how quickly we were able to start actually building the site.

In a fraction of the time than we had expected we had a new website that satisfied all our criteria, especially as we had complete control over it. Furthermore, the cost of achieving this was a fraction of what the other quotes had been.

In addition to building our website we attended a free online seminar on search engine optimisation. We found the session very interesting and useful, and explained the subject in readily understandable language. We certainly feel that such training is a real value-added service.

We now have a great website and have full control over its content; all achieved without any previous website experience! We would not hesitate to recommend IRUN."

 

Services Used by Chapman Robinson and Moore to Achieve the above:

  • The Website was developed and built by IRUN Ltd.

Chapman Robinson & Moore, 30 Bankside Court, Stationfields, Kidlington, Oxford, OX5 1JE

(t)  01865 379272     (f)  01865 841152     (w) www.crmoxford.co.uk           (e) crm@crmoxford.co.uk

We have now had a website through IRUN since 2005. The team has always been very helpful answering queries, promptly and efficiently. We are now working on our second site for another business, and have no hesitation is using IRUN again.
Name:Mel McLoughlin
Sector:Go Kart Parties
Company:Go-Kart Party
Date:09/04/2014
100%
20
Show / Hide Case Study

About Go-Kart Party Gloucestershire

Go-Kart Party are leaders in Children’s entertainment in the UK. It is run out of Gloucestershire, by Mel McLoughlin. Go-Kart Party caters for 3-10 year olds, organizing and running children’s birthday parties. They also attend shows, fairs, fetes and anywhere children are in attendance. Go-Kart party offers something different for parents when looking for a special party to celebrate their child’s Birthday. Parents are looking for a party with a difference to give their child that extra special day, and Go-Kart party does just that.

Why we chose to work with IRUN

We had a previous website through another Website Design company, but we were not happy with the service we were receiving- it was costly and of a very poor standard. The website company charged us very high fees for any changes that we required, meaning we were unable to keep our website up-to date with latest developments and propositions we had to offer. We needed a solution which was quick and easy to use enabling us to make changes to our website. With more business than ever coming through the Internet, we needed a solution that was adaptable and versatile, and IRUN delivered exactly that. We discovered IRUN when a flyer was posted through the letterbox and from day one after we had contacted them they helped us with what we wanted and took the time to explain the best solution for us.

Testimonial

We have now had a website through IRUN since 2005. The team has always been very helpful answering queries, promptly and efficiently. We are now working on our second site for another business, and have no hesitation is using IRUN again.

I knew I needed to change my website to make it work for my business. I was receiving very few enquiries through the old site and my business offering had changed which needed to be communicated to potential clients. I have found the Drupal website very easy to use and I was able to build my site with only minimal training. I am able to make updates whenever I want to and have only required assistance on more technical amendments. Andrew Allen and his customer service team are excellent and nothing is too much trouble for them.
Name:Helen Lawrence
Job Title:Managing Director
Sector:HR & Payroll Consultantcy
Company: Morgen HR
Town:Witney
Date:09/04/2014
100%
20
Show / Hide Case Study

About Morgen HR

When Helen Lawrence, Managing Director of Morgen HR, established her human resources consultancy in 2005, she had a website built to help give the business credibility. Although the website looked very impressive, she soon found that every time she wanted to make even the smallest change to the site, she had to contact a web developer, who then charged a fee accordingly. Helen decided she wanted (and needed) to take control of her website and after receiving a recommendation from another local businesswoman, she looked at IRUN's website packages.

Why we chose to work with IRUN

A new website was created for Helen, on the Drupal platform by IRUN. Helen received about 1 hour’s training on how to use the Drupal system from IRUN’s Customer Service Manager, Andrew Allen, so she was able to maintain and edit the website herself. The content manageable Drupal website includes a full set of management tools which allows Helen to update her site anytime, anywhere, with no special skills required. All IRUN packages are 100% internet based so there is no software to load or update. Hosting and technical support are also included. The new site Helen has built gives a comprehensive insight into HR and the services her business can offer to clients. She has received a great deal of positive feedback, including comments about how easy it is to navigate.

Testimonial

I knew I needed to change my website to make it work for my business. I was receiving very few enquiries through the old site and my business offering had changed which needed to be communicated to potential clients. I have found the Drupal website very easy to use and I was able to build my site with only minimal training. I am able to make updates whenever I want to and have only required assistance on more technical amendments. Andrew Allen and his customer service team are excellent and nothing is too much trouble for them.

IRUN understood what we wanted to achieve from the website and were able to work with us to reach our target. Without a doubt, since working with IRUN there has been a massive change to the business, with more enquiries coming through, we are busier than ever.
Sector:Garden Design
Company:Hendy Curzon
Town:Hanborough
Date:09/04/2014
100%
20
Show / Hide Case Study

About Hendy Curzon Garden Designers Oxford

Based in Oxfordshire, we are established Garden Designers, who have been operating since 2004, offering a full range of services from garden design through to landscaping and construction. Our main objective is to maximize the potential of every garden space and landscape that we create, with our focus always clearly set on the client.

Why we chose to work with IRUN

We had a previous website which had been performing quite well, but wasn’t quite what we needed, and most certainly wasn’t bringing in the vast amount of enquiries we now receive. As professional garden designers, we wanted to create a website which showcased a portfolio of all the gardens we have created, and attract potential customers into making an enquiry to us. With an idea for what we wanted the website to look like, we came up with the design, and the Team at IRUN turned it into a reality by creating the custom build site. Since going live in March 2011, we receive massive amounts of enquiries through the website- each call we take, comes with a comment about how much they love the website. The site is performing very well on the search engines, currently positioned at 8 and 9 on Google for ‘garden design’ Oxford(shire).

Testimonial

IRUN understood what we wanted to achieve from the website and were able to work with us to reach our target. Without a doubt, since working with IRUN there has been a massive change to the business, with more enquiries coming through, we are busier than ever.

IRUN has been established by business people for business people. We are business, sales and marketing professionals, who deliver internet business solutions for any organisation.

What makes IRUN different?

From the beginning, IRUN set out with the sole intention of delivering outstanding support and value to business clients in the small to medium sized enterprise (SME) sector. Our clients are simply showered with 'value add' services.

We do this because we are obsessive about delivering value.

The result?

We deliver overwhelming customer service; our clients then become passionate advocates and are our best source of new business.

Our vision is to become the market leading supplier of web and internet related services to the SME sector of the market in all territories in which IRUN operates.